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Receive your order in 1 Week or You Get Paid $60!

RECEIVE YOUR ORDER IN 1 WEEK OR LESS! We know that it’s important to meet delivery deadlines, your time is valuable, and so if we’re late, we’ll pay you $60!

Orders must be a minimum of $200.00 to qualify for a $60 credit. Is your order is under $200? Don’t worry, you still earn $10 in your pocket! We know that deadlines are important, that is why we are happy to offer this free delivery guarantee service!

Learn how to claim your credit

How does the 1 Week Delivery Time Work?

Our 1 Week Delivery guarantee is calculated based upon a 10:00am PST order cut-off. All orders placed after 10:00am are considered placed the following business day for calculation purposes. For example, an order placed on a Monday at 10:30am would be guaranteed to arrive the following Tuesday. An order placed at 9:30am on a Monday would be guaranteed to arrive the following Monday. If an order is placed after 10:00am on a Friday or over the weekend, the 1 Week Delivery guarantee starts the following Monday (to arrive the following Monday). Holidays and weekends are not counted as business days.

EXEMPTIONS:

  • Orders under $200 receive a $10 credit if we do not meet the delivery deadline.
  • If an item is found to be Back-Ordered or Out-of-Stock at time of purchase, it is NOT eligible for our delivery guarantee.
  • Orders shipped via Truck are not eligible for delivery guarantee.
  • We cannot be responsible for delays due to extreme weather conditions or delays with UPS/FedEx. We cannot be responsible for delays in shipping due to invalid delivery addresses. We cannot ship to PO Boxes. If a PO Box is entered, the order will be held until a physical address can be obtained.
  • Orders placed after 10:00am PST on a business day are considered placed the following business day (see calculations above). Holidays are not counted as a business day.
  • Due to holiday schedules of parcel companies and warehouse closures, we cannot guarantee delivery times from Wednesday, December 21st through Monday, January 2nd. Orders will still be processed, shipped, and you will be notified as quickly as possible. You may still receive your order within the specified delivery time frame.
  • Quick Delivery credits are issued on a per order basis, not per item. Only 1 Quick Delivery credit can be issued per order.
  • Offer applies to new orders only. Replacement orders are not eligible for the Quick Delivery credit.
  • Only standard products qualify for our Quick Delivery guarantee. Special lamping, custom finishes, bulbs or made-to-order products are NOT eligible for a Quick Delivery credit.
  • Open Box items are not eligible for 3 Day Delivery. We will guarantee 1 Week Delivery for those items and credit will be issued based on a 1 Week deadline.
  • Our Quick Delivery guarantee is not offered on orders shipping to Alaska, Hawaii, or Canada.

How to Claim Your Credit:
To claim your credit, please call or send us an email. In the subject field please enter: Quick Delivery Credit Claim. You can find our Customer Service number and email address below:

Toll Free: 1-866-203-5392 (dial 3)
Email us: Sales@1StopLighting.com

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